based on the Specified Commercial Transactions Act
| Distributor name | SNS Inc. |
|---|---|
| Representative | Yuichi Sugii |
| Address | 〒421-0304 1674-7 Kando, Yoshida-cho, Haibara-gun, Shizuoka Prefecture 1F |
| Phone number | 0548-23-5303 |
| Customer Inquiry Desk | SNS Mobile Support Center Reception hours: Weekdays 10:00-13:00, 14:00-18:00 *Excluding New Year's holidays and other temporary closures. |
| Sales price | It is displayed on the details page of each product. *Consumption tax is included. |
| Required fees other than the product price | Return shipping fees incurred when returning or exchanging items |
| Payment method | ●Credit card(One-time payment only) Accepted credit cards(VISA、Master Card、JCB、American Express) ●Convenience store payment *Excluding initial payment ●Cash payment in store, bank transfer *First payment only *If we are unable to confirm your payment via the payment method specified by our company, we will ask you to specify a separate payment method, such as bank transfer. Any fees incurred in this case will be borne by the customer. |
| Payment deadline | ●Credit card (each card company's debit date) ●Convenience store payment (end of month) |
| Product delivery time | If there are no errors in your application, your item will be delivered in as little as 3 to 4 days* after your application is completed. *If the delivery falls on a weekend, national holiday, New Year's holiday, Golden Week, or other long holiday, or if the delivery address is a remote island, it may take some time to ship. If there is a significant delay in shipping the product, we will contact you. |
| Returns and Exchanges | ●If the product is dirty, damaged, or defective due to an accident during delivery, we will exchange it. ●Returns will only be accepted within 8 days of receiving the product and only if the product is unopened. In that case, please contact our support center by phone. ●The cost of returning the item will be borne by the customer. ●Please note that we cannot accept returns of the following products: ・Products that are stained or damaged due to reasons beyond our control ・Products that have been delivered more than 9 days ago ・Products that have already been opened or used ●In the event of a return due to reasons attributable to us, such as an accident during delivery that caused dirt or damage, we will cover the shipping costs. ●If you communicate during the time until the return, you will be charged a daily basic usage fee, etc., and if any communication occurs, the communication fee will be charged. |
